Telehealth Improves Patient Relationships As Well As Sales

As this video shows, telehealth can be very beneficial to patients and providers when communication is difficult due to various barriers. Telehealth provides the option for counseling when it would otherwise be turned down as well as the ability to form a closer pharmacist-patient relationship. Patients often feel more comfortable calling their pharmacist with questions about side effects and clarifications when they feel that they know their providers personally. Telehealth is a communication method that is growing in the rural pharmacy setting, the mail-order pharmacy setting and the long term care facility setting.